Refund Policy

Refund Policy

Eligibility: Refund requests are accepted within 7 days of the original purchase date. Refunds will be granted if the student has not fully utilized our educational resources, such as accessing all course materials, watching all instructional videos, or downloading supplementary materials. For example, if a student purchases a course bundle but completes all courses within the 7-day period, they are not eligible for a refund. However, if a student finds that the content does not meet their expectations within the specified timeframe, they may request a refund.

Exclusions: Certifications purchased from our website are non-refundable. Once a certification has been accessed or completed, it is considered fully utilized and cannot be refunded. For instance, if a student completes an exam to obtain a certification within the refund period, they are not eligible for a refund on that specific certification.

Request Process: To initiate a refund request, students must contact our dedicated support team at within the 7-day refund period. In the refund request, students should provide detailed information regarding the reason for the refund request and any relevant documentation. For example, if a student encounters technical issues preventing them from accessing course materials, they should provide screenshots or descriptions of the issues faced.
Processing Time:

Eligible refunds are processed promptly within 2-3 working days upon approval. Once the refund request is approved, the refund amount will be credited back to the original payment method used for the purchase. For instance, if a student paid for the course using a credit card, the refunded amount will be credited back to the same credit card within the specified processing time.
Partial Refunds:

Partial refunds are not available under any circumstances. We believe in providing fair and transparent pricing for our educational products and services. Therefore, refunds are processed in full amounts based on the original purchase price.
Policy Updates:

Our refund policy is periodically reviewed and updated every 6 months to ensure alignment with organizational standards and industry best practices. Any updates or modifications to the refund policy will be communicated to students through email notifications and updated on our website.
Contact Us:

For inquiries or assistance regarding our refund policy, students can contact our support team at Our support team is available to address any questions or concerns and provide guidance through the refund process.